The evolution of PagerDuty: milestones behind its digital operations and incident response software strategy
PagerDuty was founded in 2009 by former Amazon engineers Alex Solomon, Baskar Puvanathasan and Andrew Miklas to improve the way software teams handled alerts and on-call incidents. In 2026 PagerDuty provides incident response, operations automation and event-management software for organisations running always-on digital services.
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